Customer Service Representative Job at XPO Logistics, Dayton, OH

bkJnc25pQmVaMFhxTEd1MHJEN0lEYUJjT1E9PQ==
  • XPO Logistics
  • Dayton, OH

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

 

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

 

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at: 22.10
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week
  • Shift: M-F 6:00 - 21:00 Flexible

 

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution

 

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

 

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

 

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

 

Review XPO's candidate privacy statement here .

Job Tags

Work at office, Flexible hours, Shift work, Night shift, Weekend work, Afternoon shift

Similar Jobs

Cynet

Cybersecurity Analyst Job at Cynet

 ...As a CyOps Analyst, you will be investigating security alerts from the Cynet platform in order to detect threats and conduct live incident...  ...REQUIREMENTS ~1+ year of technical experience within the network, IT, or cyber security domains ~ Strong understanding of network... 

Pandora

Pandora Counter Manager- Macys Roosevelt Field Mall Job at Pandora

 ...exceptional service, creating meaningful experiences, and driving remarkable sales results? Join Pandora Jewelry as a Counter Manager in our Macys Shop-in-Shop, where your leadership, enthusiasm, and fan-first attitude will directly shape the success and growth of our rapidly... 

Delta-T Group Inc.

Substitute Teachers Job at Delta-T Group Inc.

 ...highly qualified professionals for rewarding short and long-term independent contract opportunities. Our clients are seeking Substitute Teachers to work in a school in the Glendale, Peoria, and Phoenix areas. Looking for Substitute Teachers for all grades K-12. We have... 

Interim HealthCare - FL Panhandle

Home Health Aide, Private Duty for 1 Client, up to 30-40 hrs wkly Job at Interim HealthCare - FL Panhandle

 ...Health-Care is looking for extremely motivated HHA to provide Private Duty Care for 1 Client in Crestview, up to 30-40 hrs weekly* Excellent...  ...* 6 months experience* Excellent Communication* Florida CNA License or HHA Certification* Current CPR* Valid Driver's... 

Domino's Franchise

Delivery Driver DOMINOS 3903 NIGHT SHIFTS NEEDED!! $$$ Job at Domino's Franchise

 ...approximate hours worked per week) We have401K, Health Insurance, Dental, and Vision Insurance . Job Description Work Full or Part Time and earn CASH DAILY!! Hourly pay + Mileage+ Tips = up to $21+ per Hour Plenty of Deliveries Advancement Opportunities...