IT Operations & Service Delivery Manager Job at Procter & Gamble, Lima, OH

blJNa2tTeFdZa0RzSzJHM3J6L01EYTFlUHc9PQ==
  • Procter & Gamble
  • Lima, OH

Job Description

Salary: $85,000 - 122,200 per year Requirements:

  • We require an associates or bachelors degree, or a high school diploma paired with relevant IT experience.
  • We need someone who is based in, or willing to relocate to, Lima, Ohio; relocation support is available when applicable.
  • We require the ability to work onsite at our Lima, OH plant four to five days per week.
  • We value experience or a strong interest in cybersecurity, IT operations, application support, network operations, connected devices, and end-user computing.
  • We need proven accountability in taking ownership of technical incidents through to resolution.
  • We seek strong analytical and troubleshooting skills for outages and operational issues involving warehouse applications, IT equipment, networks, or data center environments.
  • We require confident leadership and communication abilities to identify, escalate, and explain critical issues to site leadership and operational partners.
  • We need practical knowledge of IT infrastructure, including networks, servers/data center operations, and IT devices.
  • Preferred: experience working with or coordinating local and global operational teams or vendors.
  • Preferred: intermediate to advanced project management capability.
  • Preferred: hands-on experience with Linux Red Hat administration.
Responsibilities:
  • We own IT operations for the Lima site warehouse, including operational reporting and scorecard tracking.
  • We lead IT change management and incident management for warehouse technology initiatives.
  • We manage continuity planning and execution to reduce downtime and support security and compliance with our technology standards.
  • We oversee both physical IT assets, such as data centers, IT rooms, and cabinets, and the applications used at the site.
  • We perform continuity reviews and quarterly infrastructure assessments, then drive remediation of identified gaps.
  • We apply ITIL, SRE, project management, engineering, and leadership practices to align plans and deliver results.
  • We ensure high-quality service delivery, including service transition, vendor oversight, and service level management.
  • We maintain a strong understanding of supported services and business processes to support operational performance and customer satisfaction.
  • We continually look for ways to improve efficiency through standardization, automation, and simplification.
  • We lead crisis response for major outages, ensuring fast recovery and clear communication.
  • We remain on call for urgent incidents when needed.
  • We help shape the site digital master plan and support secure, differentiated business solutions.
  • We partner with site leadership and collaborate with central teams for network, server, and application support.
  • We build capability across the organization and support upskilling in digital technologies.
Technologies:
  • Support
  • ITIL
  • Linux
  • Network
  • Security

More:

We are Procter & Gamble, the worlds largest consumer packaged goods company, with operations in more than 75 countries and 65 trusted brands that improve life for billions of consumers. This role is based at our Lima, Ohio plant and sits within a dynamic, collaborative environment focused on digital transformation, operational excellence, and secure site technology. We offer meaningful ownership from day one, ongoing mentorship, formal training, and day-to-day guidance from experienced leaders. Our total rewards package includes salary, bonus eligibility where applicable, and benefits, and we are committed to equal opportunity, inclusion, and reasonable accommodation for qualified individuals with disabilities. We are seeking an entry-level professional for a full-time position with a starting salary range of $85,000 to $122,200 per year.

last updated 20 week of 2026

Job Tags

Full time, Local area, Relocation, Relocation package

Similar Jobs

Turboship Logistics

Package Delivery Driver Job at Turboship Logistics

 ...Job Description CALLING ALL DELIVERY DRIVERS! (Use Your Own Vehicle!) (FLEXIBLE Deliveries) We are a growing regional service partner looking...  ...and hardworking individuals to deliver small to medium-sized packages. We offer full-time, part-time, and seasonal job... 

AVTECH Global

Aircraft Structural Mechanic Job at AVTECH Global

 ...Aviation Technology Associates (AVTECH Global) is looking for an Aircraft Structural Mechanic. Pay Rate: $19.29 to $33.81 per hour (depending on experience, location, etc.) Job Type: Full-time, Contract Contract Duration: 12 months (w/opportunity for extension... 

Laimoon

Lead Line Cook Job at Laimoon

 ...business from chef Brandon Dumot and Jasmin Spilotro. We run a food stall inside From Here On food hall inside the historic Old Post Office building. We celebrate culture, diversity, and bring together people over food and drinks. We cook local, sustainable, and delicious... 

SarKat Logistics, llc

Amazon Package Delivery Driver Job at SarKat Logistics, llc

 ...Earn up to $28 an hour with Sarkat logistics as an Amazon Package Delivery Driver with incentives and bonuses ~ Apply here * START AT $22+ AN HOUR (for the exceptional - prior Amazon DSP Delivery Driver in good standing)*Amazon DSP Delivery Driver get BONUS HOURS... 

Mission Community Hospital

cls microbiologist Job at Mission Community Hospital

About the Role: The CLS Microbiologist plays a critical role in advancing microbiological research and analysis through the use of confocal laser scanning microscopy (CLSM). This per diem variable position focuses on the detailed examination and characterization of microbial...