Job Description

Fairway Home Mortgage – The Sharla Ellis Dream Team

Salt Lake City, Utah | In-Office | Full-Time

Compensation will be commensurate with experience and includes a competitive base salary plus per-file bonus opportunities with strong earning potential. Typical compensation for this role is expected to range from approximately $50,000–$80,000+, with higher earning potential possible depending on experience, production support capabilities, and overall contribution to the team.

Join a High-Performing Mortgage Team

The Sharla Ellis Dream Team at Fairway Home Mortgage is seeking an experienced, organized, and proactive Loan Officer Assistant / Mortgage Processor to help support our growing production and operational flow.

This role is ideal for someone who thrives in a fast-paced mortgage environment, enjoys managing details and communication, and takes pride in helping loans move smoothly through the pipeline.

You’ll work closely with a Top 1% producing mortgage team to assist with file review, borrower communication, loan preparation, documentation management, pipeline flow, and overall team operations.

This is not an entry-level role. We are looking for someone who can step in quickly, take ownership, and contribute inside an established, high-volume mortgage team environment.

Key Responsibilities

• Review and analyze new loan applications, including income, credit, asset, and supporting documentation; run AUS findings and assist with qualification analysis and loan structuring
• Assist with prequalification preparation, borrower communication, and file organization
• Help structure and prepare files for smooth transition through processing and underwriting
• Manage and monitor incoming applications, documentation, and pipeline activity
• Assist with ordering and tracking loan-related items (VOEs, condo documentation, etc.)
• Maintain accurate notes, follow-up systems, and organized loan file documentation
• Support communication flow between borrowers, Realtors, title companies, and internal team members
• Assist with summary emails, pipeline management, milestone communication, and operational follow-through
• Help maintain a five-star client and referral partner experience throughout the transaction
• Support team needs during meetings, events, and high-volume production periods

What Success Looks Like in This Role

• Staying on top of communication and pipeline flow in real time
• Managing files, documentation, and follow-up with urgency and accuracy
• Taking ownership of tasks and helping move loans efficiently through the process
• Supporting a high-producing team with professionalism, consistency, and strong follow-through
• Thinking proactively and helping solve problems before they become issues
• Being a dependable, positive team player who contributes to the success of the entire team

Qualifications

• Minimum 2+ years mortgage industry experience is required (LOA, Processor, Mortgage Assistant, Mortgage Operations, or similar)
• Experience with Encompass strongly preferred
• Please note: This is not an entry-level position. Applicants without current or prior mortgage industry experience will not be considered.
• NMLS license is a plus — or willingness to obtain licensure with company support
• Strong understanding of conventional, FHA, VA, jumbo, and general mortgage lending processes
• Ability to analyze tax returns, income, assets, and supporting borrower documentation
• Strong communication and professional client interaction skills
• Excellent attention to detail, organization, and follow-through
• Ability to manage multiple priorities in a fast-paced environment
• Strong email and task management skills
• Highly self-motivated with an ownership mindset
• Positive attitude, professionalism, coachability, and willingness to grow
• Ability to work both independently and collaboratively within a high-performing team environment

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• HSA/FSA options
• PTO
• Full Fairway benefits package

How to Apply

Please submit your résumé to ***email_hidden***, along with a brief cover letter describing at least these three things:

1. Your experience using Encompass

(How long you’ve used it, in what capacity, and your comfort level)

2. Your experience supporting a mortgage pipeline or production team

3. Why you believe you would be a strong fit for this role and our team culture

Join a Team With Heart, Excellence, and Momentum

We’re looking for someone who wants to contribute, grow, and become part of a trusted, high-performing team that truly cares about clients, relationships, and doing things the right way.

If you’re ready to make an impact and help create exceptional experiences every day — we’d love to meet you.

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