Remote Chat Support Agent Job at ADF Medical Services Inc., Boise, ID

bUJnbWxTZFpiVVhwS20rMHFEaklCS0ZkT3c9PQ==
  • ADF Medical Services Inc.
  • Boise, ID

Job Description

Remote Chat Support Agent — ADF Medical Remote | Full-time or Part-time | Entry-Level Welcome | Immediate Hire

About the Role ADF Medical is hiring friendly, fast-typing, and patient Remote Chat Support Agents to assist our patients and clients through our online chat platform. This is a phone-free position — all communication is done through text-based chat. If you are a great communicator, enjoy helping people, and want to work entirely from home, this is the perfect opportunity for you.

Requirements

Responsibilities

  • Respond to patient and client inquiries through live chat in a timely manner
  • Provide accurate information about ADF Medical services and products
  • Assist patients with appointment scheduling and general questions
  • Troubleshoot basic issues and escalate complex cases to the appropriate team
  • Maintain a friendly, professional, and empathetic tone in all interactions
  • Update patient records and document chat interactions accurately
  • Meet daily chat volume and customer satisfaction targets

Benefits

What We Offer

  • Competitive hourly pay
  • No phone calls — chat only
  • Flexible scheduling — morning, afternoon, and evening shifts available
  • 100% remote — work from anywhere
  • Paid training provided
  • Health benefits for full-time employees
  • Performance bonuses for top agents
  • Career growth opportunities within ADF Medical
  • Supportive team environment with regular check-ins and coaching

Job Tags

Hourly pay, Full time, Part time, Immediate start, Work from home, Flexible hours, Day shift, Afternoon shift

Similar Jobs

Dexterra Facilities Management

Deep Cleaning Technician Job at Dexterra Facilities Management

 ...the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity. As a Deep Cleaning Technician , you will be responsible for performing specialized floor care and deep cleaning services while maintaining... 

Westgate Resorts

Laundry Attendant Job at Westgate Resorts

 ...the Resort Operations Team , this role helps keep our resort running smoothly by making sure all laundry is cleaned, organized, and ready for use. The Laundry Attendant plays a big role in creating a clean, comfortable, and welcoming experience for our guests by handling... 

Indiana University Health

Registered Nurse - Neuro Trauma MedSurg Nights Job at Indiana University Health

 ...standard shift and holiday differentials. Are you an upcoming nurse graduate or recent nurse graduate? Please apply through our...  ..., and fuel your spirit of inquiry, apply today. Neurologic Trauma Unit 5 North Neuro Trauma Surgical is a fast-paced, 25 private... 

512Financial

Legal Assistant Job at 512Financial

 ...detail-oriented professionals to join their legal team and help ensure the accuracy and...  ...Opportunity: We are seeking a Legal Assistant to join a growing legal team. This is...  ...legal field without needing prior law firm experience or a paralegal certificate. In this... 

Dynamics ATS

Proposal Writer Job at Dynamics ATS

 ...Proposal Writer JOB-10046488 Anticipated Start Date June 29, 2026 Location Houston, TX Type of Employment Direct Hire Employer Info Our client produces heavy specialty steel fabricated products for a range of applications throughout...