Job Description

Epic Revenue Cycle Technology Senior Consultant
Remote

We are seeking an Epic Revenue Cycle Technology Senior Consultant to support Guidehouse on a commercial health revenue cycle technology initiative focused on Epic revenue cycle implementation, optimization, testing, workflow troubleshooting, go-live readiness, post-live stabilization, and application support.

This is a remote opportunity supporting a sold and funded commercial health project. The Epic Revenue Cycle Technology Senior Consultant will work hands-on across Epic revenue cycle workflows, build/configuration support, testing, claims/remittance, billing optimization, reporting enablement, issue resolution, and collaboration with revenue cycle and IT stakeholders.

The ideal candidate has strong hands-on experience with Epic revenue cycle applications, hospital billing, professional billing, claims/remittance, Charge Router, revenue integrity, testing, workflow analysis, application support, and post-live stabilization.

Responsibilities include:

Supporting Epic revenue cycle implementation, optimization, stabilization, and application support workstreams

Assisting with hospital billing, professional billing, claims/remittance, charge capture, Charge Router, revenue integrity, payer/reimbursement, AR, denials, or patient financial services workflows

Analyzing current-state workflows and helping design, test, and support future-state solutions

Supporting Epic build/configuration, testing, validation, upgrades, issue resolution, and workflow troubleshooting

Participating in UAT, integrated testing, claim scenario testing, volume testing, post-live support, or stabilization activities

Identifying root causes of revenue cycle issues and recommending process or system improvements

Supporting reporting enablement, KPI tracking, workqueue analysis, dashboard input, or performance monitoring as needed

Collaborating with operational users, Epic application teams, IT, reporting teams, revenue cycle stakeholders, and project leadership

Documenting findings, workflows, testing outcomes, issue resolutions, and recommendations

Communicating clearly with technical, operational, and revenue cycle audiences

Required Qualifications:

Hands-on experience with Epic revenue cycle applications, workflows, implementation, optimization, or application support

Experience with one or more Epic revenue cycle areas such as Resolute Hospital Billing, Resolute Professional Billing, Claims and Remittance, Charge Router, Revenue Guardian, Revenue Integrity, Single Billing Office, contract administration, reimbursement, charge capture, denials, payment posting, or workqueues

Experience with Epic build/configuration, testing, UAT, upgrades, troubleshooting, ticket support, workflow analysis, go-live support, or post-live stabilization

Understanding of healthcare revenue cycle workflows and how system design impacts billing, reimbursement, claims, denials, AR, and revenue capture

Strong analytical, documentation, communication, and problem-solving skills

Ability to work with operational, technical, and revenue cycle stakeholders in a remote consulting environment

Preferred Qualifications:

Epic certification, accreditation, or proficiency in Resolute Hospital Billing, Resolute Professional Billing, Claims and Remittance, Charge Router, Revenue Guardian, Revenue Integrity, SBO, Home Health/Hospice Revenue Cycle, or related Epic modules

Experience with Data Courier, Content Management, Nova Notes, Radar, Reporting Workbench, Clarity, Caboodle, Cogito, SlicerDicer, SQL, Tableau, Power BI, ServiceNow, Jira, or similar tools

Prior consulting experience or experience supporting multiple client groups, business units, hospitals, clinics, or Community Connect environments

Experience supporting go-lives, command center, post-live stabilization, system upgrades, or large Epic transformation projects

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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