Job Description

Endurance IT Services is seeking a Systems Administrator or Junior Systems Engineer to support a Managed Services Provider (MSP) environment. This role is hands-on and customer-facing, focused on supporting small-to-mid-sized business (SMB) clients, maintaining Microsoft 365 environments, and contributing to infrastructure and server-related projects.

Overview

• Provide onsite and remote technical support for SMB clients (10–50 users)
  
• Assist with Microsoft 365 and Exchange administration, including migrations and implementations
  
• Support data center hosting environments and client infrastructure
  
• Monitor and respond to security alerts and incidents
  
• Troubleshoot technical issues and guide end users toward effective solutions
  
• Participate in onboarding new client environments and service setups
  
• Contribute to server and infrastructure-related project work
  
• Ensure reliable day-to-day operation of client systems and environments
  
• Coordinate tasks and priorities across multiple client environments
  

This role operates in a client-facing MSP environment and requires flexibility to work onsite in Mechanicsville, VA four days per week, with occasional work-from-home options as needed.

Minimum Requirements

• 3+ years of experience in Systems Administration, Infrastructure, Help Desk, or Desktop Support roles
  
• Strong working knowledge of Microsoft 365, Exchange Online, and Windows environments
  
• Experience supporting multiple clients or working in an MSP environment is preferred
  
• Basic understanding of networking concepts; willingness to learn (training available)
  
• Strong verbal and written communication skills with a positive and professional demeanor
  
• Excellent customer service skills, with patience and attention to user needs
  
• Strong time management, organizational, and multitasking abilities
  
• Ability to work independently in a client-facing environment
  

Additional Details

• 6-month contract-to-hire opportunity
  
• Location: Mechanicsville, VA (4 days onsite, flexible work-from-home options as needed)
  
• Generous 6 weeks of PTO offered from day one
  
• Opportunity for career growth into engineering-level responsibilities, including network and security exposure
  

About Endurance IT Services

Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions.

Some opportunities may not be exclusive and may evolve as we work with clients—but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.

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