Senior Epic My chart Analyst Job at Programmers.io, Remote

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  • Programmers.io
  • Remote

Job Description

Role Overview

The Epic MyChart Senior Analyst is responsible for leading the configuration, optimization, and support of Epic MyChart patient facing workflows . This role focuses on improving patient engagement, self service capabilities, messaging workflows, and digital front door experience by working closely with clinical, operations, and IT teams.

Key Responsibilities

  • Lead build and configuration of Epic MyChart features and workflows
  • Configure and support messaging, questionnaires, eCheck In, patient requests, proxy access, and refill workflows
  • Troubleshoot and resolve complex MyChart production issues (L2/L3)
  • Support MyChart upgrades, enhancements, and go live activities
  • Collaborate with Ambulatory, Cadence, Clinical, and Digital teams
  • Ensure configurations align with security, privacy, and patient experience standards
  • Mentor junior analysts and provide design guidance

Must Have Skills

  • Strong hands on experience with Epic MyChart configuration and support
  • Experience handling patient messaging, refill requests, questionnaires, and MyChart workflows
  • Experience working as a Senior / Lead Epic Analyst
  • Strong understanding of patient facing clinical and operational workflows
  • Experience supporting production environments and incidents
  • Ability to work with onshore teams and clinical stakeholders

Good to Have Skills

  • Epic MyChart Certification
  • Exposure to Ambulatory or Cadence integrations with MyChart
  • Experience with MyChart go lives, rollouts, or optimization programs
  • Knowledge of security, proxy access, and privacy settings
  • Prior experience supporting US healthcare provider clients
  • Offshore / global delivery experience

Experience Range

6 10+ years of Epic experience with strong MyChart focus

Job Tags

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